Your older members forward a worrying text or email to a number carrying your brand. A calm, plain-English verdict comes back in seconds. Is it a scam? supplies the engine; you supply the trust.
Australians reported $2.18 billion in scam losses in 2025. Members aged 65+ made up 26.5% of losses while being 17% of the population — and every institution has Scam-Safe Accord commitments to meet for exactly this cohort.
Verdicts come from a rules engine with auditable reason codes — verified institution details, lookalike-domain detection, domain age and threat-feed reputation, and pattern analysis across Australia's top loss categories. AI phrases the reply; it never decides the verdict.
"Looks fine" is only ever produced by a positive match against verified official details. Unknown is never treated as safe. Every release is gated by a regression corpus that makes a false "safe" verdict a build failure, not a customer incident.
Detection spans all five of the ACCC's top loss categories — investment and pig-butchering lures, payment redirection and invoice fraud, romance and advance-fee patterns, phishing and impersonation, and remote-access scams — at the moments they become forwardable.
Tuned to Australia Post, myGov, the ATO, Medicare, Centrelink and the major banks. Message content is deleted within 30 days; families see events, never content. Australian data-locality available. Aligned with the Australian Privacy Principles.
We're an Australian-built product currently protecting real families, and we work with a small number of institutional partners. If scam protection for older members is on your roadmap — or your Accord commitments demand it — we'd like to talk.
hello@forwardit.au